Agente de Tráfergo

Detalhes da Empresa/Instituição

FEI Portugal


Detalhes da Oferta

Cursos: Comércio Internacional, Empreendorismo e Internacionalização
Tipo: Emprego tempo inteiro
Habilitações: Estudante
Local: Todo o País

We are currently looking for a:

Customer Service Agent
Portugal & Galiza

Job description:
Reporting to the Operations Team Leader, the Customer Service Agent will be in charge with the following main tasks :
· Take into consideration customers needs by proposing appropriate solutions
· Organize the shipments by ensuring a high level of quality at the best price
· Strict implementation of customer processes
· Manage and coordinate the activities of drivers and providers according to the law
· Take into account the anomalies that may occur during the transport and to find the best way to solve them in order to limit the
· Being enterprising and communicate to the Operations Manager strategies to improve the quality of services
· Implement the action plans, corrective actions and strategies provided by the Operations Manager
· Perform handling Relay in compliance with legal obligations

· Rigor and precision
· Team spirit, listening and understanding the others
· Ability to handle difficult situations
· Knowledge of optimization tools, of the suppliers and of the current regulation
· Excellent communication skills with an operations and customer oriented approach
· Accurate and focused, knowledge of transportations means and needed administrative processes, good selling techniques
· 2-3 years of experience in the logistic field is a plus
· Bilingual: Portuguese and English mandatory. Spanish highly valuated .Additional languages skills will be considered as an
important added value.

Dynamic, highly motivated, proactive with a sense of organization, of the service and of the planning.
Team player, operational, customer-oriented, flexibility, stress resistant, cost-conscious and persuasiveness.

We offer:
Flash offer an international, multicultural work environment, where teamwork is encouraged and individual efforts are supported. It is a
dynamic work environment in every sense of the word.
The position will be based in Vila Nova de Gaia.

Information & Applications:
Applications, including your CV and motivation letter, are preferably send by e-mail to: and

Flash is one of Europe’s leading providers of Premium Freight services. Flash delivers the highest possible service through our highly skilled customer service agents and with the help of state-of-the-art technology and systems.
Flash has a dynamic, professional and internationally oriented atmosphere.

For more information, please check our website:

Data limite: 2018/10/16

Submeter Oferta Regista-te Aqui!

Pesquisa Rápida

poderá usar critérios como por ex.:
Empresa, Título do Emprego, Descrição da oferta

Existem (56) ofertas Pesquisa

Gerir Oferta

Insira o endereço de email que utilizou para criar o pedido.
Não foi encontrado nenhuma referencia com este endereço.
Foi enviado um email com opções para gerir o seu pedido.