Serviço ao cliente (m/f) - Babel Profiles

Detalhes da Empresa/Instituição

Babel Profiles

Recrutamento e Seleção

Detalhes da Oferta

Cursos: Assessoria e Tradução, Comércio Internacional, Comunicação Empresarial, Gestão de Actividades Turísticas, Marketing
Tipo: Emprego tempo inteiro
Habilitações: Licenciado
Local: Porto

Are you a German speaker with great communication skills? Would you like to use your enthusiasm for helping others? If you can see yourself putting this combination to work right in the beautiful city of Porto, keep on reading!

Imaging gathering experience in working for the German market, while working for one of the best-known companies in the world, in an office located near the city center of Porto. Imagine working for a company that believes the key to a successful workplace is constantly innovating, experimenting, and keeping things fun. By focusing highly on teamwork and familiarity with people, this company managed to be awarded 7 times in a row for being the best in the sector.
This is our client - The world's largest technology company specializing in Internet-related services and products!

As a Customer Service Representative, your responsibilities include:
- Building a strong customer relationship through a prompt resolution to clients' issues regarding sales, product, and services
- Understand the prospective client’s profiles and needs
- As our client offers a variety of projects, they offer a variety of job openings, adapted to your interests and skills: contact with the client can consist in mainly written correspondence or contact over the phone
- Using a range of tools to interact with customers by email and social media - at the same time developing great skills that will help boost your career
- Strengthen relationship with developed client portfolios

Key Languages:
- High level of German (B2 and up)
- Good level of English is a plus

Core Skills/Experience:
- Expertise in customer service over the phone is a plus
- Excellent communicator and listener
- Creative decision-making skills and proven ability to work independently
- A constant motivation for identifying and understanding the customer's needs
- Good team-player who radiates positivity
- Solid keyboard skills and an understanding of MS Office

What's on Offer:
- Career development opportunity in an internationally renowned company
- Free Portuguese language courses, free sports activities and organized events
- Initial flight expenses to Porto refunded
- Interesting relocation package provided (possibility to have housing provided by company)
- Introductory and continuous training and certifications
- Monday to Friday working hours, weekends off
- Stable position and long-term contract
- A dynamic business casual environment with international colleagues

Send your CV to: hannah@babelprofiles.com

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