atenção ao cliente - Babel Profiles

Detalhes da Empresa/Instituição

Babel Profiles

recrutamento e seleção

Detalhes da Oferta

Cursos: Assessoria e Tradução, Comércio Internacional, Comunicação Empresarial, Gestão de Actividades Turísticas, Marketing
Tipo: Emprego tempo inteiro
Habilitações: Estudante
Local: Porto

imagine living next to the beautiful seas of Porto while working for the most recognized company in the world. Do you have a high level of German and would like to use your communication skills? Would you thrive in a position that includes multitasking and diverse responsibilities? Great, keep on reading!

Imaging discovering the fascinating Portuguese culture, while working for one of the best-known companies in the world, in an office located near the thriving city of Porto. Imagine working for a company that believes the key to a successful workplace is constantly innovating, experimenting, and keeping things fun. By focusing highly on teamwork and familiarity with people, this company managed to be awarded 7 times in a row for being the best in the sector.
This is our client - The world's largest technology company specialising in Internet-related services and products!

As a Customer Service Representative, your responsibilities include:
- Building a strong customer relationship through a prompt resolution to clients' issues regarding sales, product and services
- As our client offers a variety of projects, it offers a variety of job openings, adapted to your interests and skills: contact with the client can consist in mainly written correspondence or contact over the phone
- Understand the prospective client’s profiles and needs
- Using a range of tools to interact with customers by email and social media - at the same time developing great skills that will help boost your career
- Strengthen relationship with developed client portfolios

Key Languages:
- High level of German
- Good level of English is a plus

Core Skills/Experience:
- Expertise in customer service over the phone is a plus
- Excellent communicator and listener
- Creative decision-making skills and proven ability to work independently
- A constant motivation for identifying and understanding the customer's needs
- Good team-player who radiates positivity
- Solid keyboard skills and an understanding of MS Office

What's on Offer:
- Career development opportunity in an internationally renowned company
- Free Portuguese language courses, sports activities and organized events
- Initial flight expenses to Porto refunded
- Interesting relocation package provided (possibility to have housing provided by company)
- Introductory and continuous training and certifications
- Monday to Friday working hours, weekends off
- Stable position and long-term contract
- A dynamic business casual environment with international colleagues

Send your CV to: hannah@babelprofiles.com

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